How are things when running a connection test? Thanks for your questions. Connection tests is successful. We are able to use the preloaded apps and actually dowloades the Disney plus app the first day easily. There is no error message. Have you attempted to reset smarthub? If not, that would actually be my next suggestion. Hi, after error message appeared over and over I did a full tv reset, and after it I succeeded download an app.
A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache.
This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem.
Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps.
When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again.
The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account. After deleting the accounts, you will have to start entering the accounts once again into your device.
Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem.
Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected.
Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not. For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings. All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will go back to the default settings. This may assist the community and us in better determining what you are experiencing, so that we may provide better solutions.
I'm experiencing this same problem. My note 7 worked fine on the same WiFi network a few hours ago. I traded my note 7 in for this j7 yesterday. I tried installing some apps on the WiFi network at the the tmobile store with no luck and I assumed it would work at home.
On my home WiFi, still no luck downloading apps, they queue up and sit forever, as soon as i turn off WiFi they download immediately. This is an odd problem to have.
Have you tried the steps provided by SamsungJuan given earlier in the thread? I am having the same issue, even though it used to download apps like nothing, and now apps are stuck on "waiting to download" and they never do. Have tried everything that was mentioned, even clearing data and cache and still have the same issue, what else is there to try? I really need to download an app, and just can't. Then log back in and turn Auto-Download Updates back on again.
Restart your device, open the Play Store again, and try to download the app again. If you have a lot of apps on your phone, sometimes the Google Store can get a little overloaded which can result in an unsuccessful installation. Do everything you can to clear your cache and try again. Sometimes just restarting the entire phone rather than just your Google app or Force Restarting your device from the settings menu will work too if all other methods fail.
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